Frequently Asked Questions
Q. Is there a legal requirement to have industrial doors and loading bay equipment maintained?
Q. How frequently should I have my products maintained?
Q. What should I expect to be carried out during a routine maintenance visit?
Q. Should a third party examiner test my products?
Q. Should I carry out my own routine inspections?
Q. Can I prevent damage to my products?
Q. Will I receive preferential treatment if I have a Preventative Maintenance contract?
Q. My contract is due for renewal what do I need to do?
Q. How do I know when my next service is due?
Maintenance Information
DHF Recommendations
A programme of regular maintenance is brought into effect from the day that doors, barriers or gates are put into use. Products that are only opened and closed once daily should be serviced at least annually and much more frequently where usage is constant. Bearing in mind the legal and financial risks of breakdowns, we strongly recommend maintenance work of this kind be carried out by a qualified and fully trained engineer.
Guidelines, such as these, have been issued regarding preventative maintenance and safe operation, by several government departments.
Regular Maintenance
Maintenance is required from the first day if warranties are to remain valid. The
frequency of inspections should be based on how quickly the work equipment or parts of it are likely to deteriorate and therefore give rise to significant risk. This should take into account the type of equipment, how it is used and the conditions to which it is exposed.
Maintenance Contracts
We provide a preventative maintenance schedule bespoke to your operational needs.
Some of the benefits would include:
Preserved warranty and product integrity
Product technical support for upgrades,
correct use of existing products
Priority response over non-
Preferential rates for repairs
Updates on legislation change
24-
our professional engineers are on call
24hrs a day to assist you.
Our dedicated staff will offer a
speedy response to any call for
assistance, an experienced engineer
will repair or make secure any door
and advice any further improvements
or replacements that may be required.
